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Operata

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Shine a light on your cloud contact center with CX Observability

Domain: A.I. CX

Stage: Pre-A

Operata is the only experience monitoring and assurance platform built for cloud contact centers.

Operata continuously measures every minute of every call and provides the tools devops, voice engineers and service managers need to deliver the best possible agent and customer experience. Operata customers include insurers, telcos, energy, banks and technology leaders.

Website: https://operata.com/

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